We provide additional discounts for bulk / group order bookings to our customers, and moreover we believe that our customers would too understand that it takes a lot of preparation and coordination for delivering food to a large number of people. Therefore, if the payment is made by the customer in advance then he may be eligible for refunds as per following terms
Any change in Group order will apply Cancellation of the Original order, and hence a New Order ID will be Generated.
The cut off time in terms of Bulk / Group orders is 12 hours before the Scheduled Delivery Time.
Orders Cancelled before 24 hours of Scheduled Delivery time will be eligible for 100% Refunds within 10 working Days.
No order will be cancelled post 12 hour cut off time, and therefore no refunds.Orders cancelled between 24 hours and before 12 hours of Scheduled Delivery time, then we’ll reimburse the entire amount within 10 working Days after deducting 10% Order Cancellation Charges.